OUR VISION

To embrace all players in the hospitality industry, create and lobby for appropriate avenues of growth for the Tourism industry in Zambia

OUR MISSION

As an official national network for the hotel industry, the Hotel and Catering Association of Zambia (HCAZ) will act as a voice of the industry, working as one body to promote, protect, represent and advance the interests of its members.

Constitution

All members of the association are bound by the tenets of HCAZ constitution.

More about HCAZ

Core Pillars of Hospitality Unity in Zambia

Our Key Objectives

Unification:

Establish a single representative body for all hotel and catering establishments in Zambia to ensure a unified approach and representation.

Promotion of Cooperation:

Enhance and support cooperation among hotels and related businesses both within Zambia and in external regions relative to the Association's reach.

Interest Protection:

Safeguard and promote the interests of both Ordinary Members and Associate Members of the Association, ensuring they receive the necessary support and advantages.

Mutual Advantage:

Work towards securing mutual benefits for all members by advancing their collective interests, thus fostering a supportive and advantageous environment for the industry.

Benefits of joining HCAZ

Industry Representation: As a member of HCAZ, your company gains a voice in the broader hospitality industry, ensuring your interests are represented in discussions with government agencies, suppliers, and other stakeholders. This collective representation can lead to more favorable regulations and policies for the hospitality sector.

Networking Opportunities: Membership provides access to a network of peers, suppliers, and industry experts, facilitating valuable connections that can lead to new business opportunities, partnerships, and insights into industry trends and best practices.

Professional Development: HCAZ offers various training programs, workshops, and seminars aimed at enhancing the skills and knowledge of your staff. This commitment to professional development can improve service quality, operational efficiency, and employee satisfaction.

Verified Safety: Trustworthy and secure bookings guaranteed.

Promotional and Marketing Support: Being part of HCAZ allows your company to benefit from collective marketing efforts, including participation in trade shows, events, and promotional campaigns designed to boost visibility and attract more business to the Zambian hospitality sector.

RESULTS Activities of HCAZ

Enhanced Industry Standards and Professional Development: Through partnerships for training in customer care, marketing, and HIV/AIDS awareness, HCAZ has significantly uplifted the quality and professionalism within Zambia's hospitality sector.

Policy Influence and Tax Exemption Recognition: HCAZ's advocacy has led to policy changes and tax exemption status, benefiting the industry financially and operationally.

Support for Education and Health Initiatives: Contributions to education and the development of health policies showcase HCAZ's commitment to social responsibility and the well-being of the hospitality community.

Welcome TO

HOTEL AND CATERING ASSOCIATION OF ZAMBIA